Brew Better Coffee, Every Morning
Discover the art of home coffee brewing and master roasting techniques with expert guidance tailored for UK coffee enthusiasts.
Discover the art of home coffee brewing and master roasting techniques with expert guidance tailored for UK coffee enthusiasts.
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BrewCraft London ("we", "our", "us") is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
BrewCraft London is the data controller responsible for your personal data. You can contact us at privacy@brewcraft.co.uk.
We process your personal data based on your consent when you submit our contact form, and on our legitimate interests to provide you with information about coffee brewing techniques and products.
We collect your name, email address, preferred brewing method, roast level preferences, and any comments you provide through our contact form.
We use your data to send you personalised brewing guides, educational content, and updates about our services. We do not share your data with third parties without your explicit consent.
Your data is stored securely on servers located within the United Kingdom. We implement appropriate technical and organisational measures to protect your personal information.
We retain your personal data for as long as necessary to provide our services or until you request deletion, whichever comes first.
Under UK GDPR, you have the right to access, rectify, erase, restrict processing, object to processing, and data portability. To exercise these rights, contact privacy@brewcraft.co.uk.
We use essential cookies to remember your preferences. For more information, please see our Cookie Policy.
We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or through our website.
For any privacy-related queries, please contact us at privacy@brewcraft.co.uk or hello@brewcraft.co.uk.
By accessing and using the BrewCraft London website, you accept and agree to be bound by these Terms of Service.
You agree to use our service only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use and enjoyment of the service.
All content on this website, including text, graphics, logos, and images, is the property of BrewCraft London and is protected by UK and international copyright laws.
By submitting content to our website, you grant us a non-exclusive, worldwide licence to use, reproduce, and distribute such content for the purpose of providing our services.
The brewing guides and educational materials provided are for informational purposes only. Results may vary based on individual circumstances.
These Terms of Service are governed by the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
BrewCraft London shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service.
We provide our service "as is" without any warranties, express or implied, including but not limited to merchantability and fitness for a particular purpose.
You agree to indemnify and hold harmless BrewCraft London from any claims, damages, or expenses arising from your use of the service or violation of these terms.
We reserve the right to modify or discontinue our service at any time without prior notice.
We may terminate or suspend your access to our service immediately, without prior notice, if you breach these Terms of Service.
For questions regarding these Terms of Service, please contact us at legal@brewcraft.co.uk.
Under the Consumer Rights Act 2015, you have the right to cancel your purchase within 14 days of receiving digital products or services.
We offer a full refund if you are not satisfied with our premium brewing guides or educational materials within 14 days of purchase.
To request a refund, please email refunds@brewcraft.co.uk with your order number and reason for the refund request.
Refunds are typically processed within 5-10 business days. The funds will be returned to your original payment method.
To be eligible for a refund, you must request it within the 14-day period and provide your order details.
Free content, promotional materials, and items marked as "final sale" are not eligible for refunds.
In certain situations, partial refunds may be granted at our discretion, such as for unused portions of subscription services.
If digital content is faulty, we will provide a repair, replacement, or refund as per your rights under the Consumer Rights Act 2015.
If you cancel an order before digital content has been accessed or delivered, you will receive a full refund.
For any refund queries, please contact refunds@brewcraft.co.uk or hello@brewcraft.co.uk.
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We use essential cookies to remember your preferences, such as cookie consent choices. These cookies are necessary for the website to function properly.
These cookies are essential for the website to operate. They enable core functionality such as security, network management, and accessibility.
We may use performance cookies to understand how visitors interact with our website, helping us improve user experience.
We use cookies to remember your consent preferences, maintain session information, and improve website functionality.
We may allow trusted third parties to place cookies on your device for analytics purposes. These third parties are required to comply with UK data protection laws.
Our cookies may be session cookies (deleted when you close your browser) or persistent cookies (remain for a set period or until you delete them).
You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies.
To manage cookies in Chrome, Firefox, Safari, or Edge, access your browser's settings menu and navigate to the privacy or cookies section.
If you disable cookies, some features of our website may not function properly, and your user experience may be affected.
We may update this Cookie Policy periodically. Please check this page regularly for any changes.
For questions about our cookie practices, please contact cookies@brewcraft.co.uk.